![]() ![]() Now, let us look into some statistics that throw light on the usage of chatbots in businesses. By using chatbots, businesses are at a huge profit because they can save on staffing costs and enable their support staff to solve harder problems and issues that the customers face. They always are on the run to bring in a new and exciting aspect to their websites, products, and services. The way businesses communicate with customers has transformed drastically.
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